HCL Technologies BPO Services Ltd (HCL BPO), the BPO arm of HCL Technologies, said on Saturday that it would be expanding its staff strength to about 40,000 by 2009.
HCL BPO, the business process outsourcing arm of HCL Technologies, is scouting for acquisitions in the media, publishing and entertainment (MPE) segment to enable it to grow its pre-press, ad production and editorial services to print, online and other mediums.
Focussing its attention on technology and, research and development based outsourcing, HCL BPO will open an offshoring centre in Pondicherry in 2006
Indian IT major HCL said on Wednesday that it will add 300-400 more jobs during this fiscal at its business process outsourcing centre in Northern Ireland, making the country a hub for its European operations.
Genpact has become the leading ITeS-BPO company with 19,700 employees, according to the just-released Nasscom and Dun & Bradstreet
HCL Technologies surged on Monday after the company said that it has won a BPO order worth $160 million from British Telecom.
Indian software services exporter HCL Technologies Ltd aims to expand its workforce size in its local back-office services unit by more than 60 per cent to 2,500 by March 2004.
Tata Consultancy Services has been named as one of the world's top BPO providers by The International Association of Outsourcing Professionals for 2006, a release said in Mumbai.
HCL Technology Ltd has secured a contract worth $180 million for its business process outsourcing service operations from BT, a global telecommunications services provider.
Indian IT major HCL Technologies Ltd has decided to create 250 jobs in Northern Ireland as part of its call centre expansion plan
Firstsource, which operates from two bases in Northern Ireland, is among a growing number of Indian companies like HCL, polaris, PixTransmission and Tech Mahindra who have chosen to set up offices in the region.
The company already employs 1,000 at its base in Londonderry and 400 in Belfast. In May 2008, it had created 800 jobs, which was widely hailed in the region.
The broad idea is to help freshers and high-potential employees develop soft skills not generally taught at universities, and simultaneously increase retention rates in an industry that has attrition rates between 30 and 50 per cent. The industry, according to Nasscom estimates, accounts for almost $11 billion and employs slightly over 700,000 professionals (in terms of direct employment).
This business could also be aided by new outsourcing opportunities in IMS from Germany, France and northern Europe
With automation taking place at a much faster pace across industries especially in the tech space, domestic software firms that employee over 16 million are set to slash headcounts by a massive 3 million by 2022, which will help them save a whopping $100 billion mostly in salaries annually, says a report. The domestic IT sector employs around 16 million, of them around 9 million are employed in low-skilled services and BPO roles, according to Nasscom. Of these 9 million low-skilled services and BPO roles, 30 per cent or around 3 million will be lost by 2022, principally driven by the impact of robot process automation or RPA. Roughly 0.7 million roles are expected to be replaced by RPA alone and the rest due to other technological upgrades and upskilling by the domestic IT players, while it the RPA will have the worst impact in the US with a loss of almost 1 million jobs, according to a Bank of America report on Wednesday.
Several companies have hit on the idea of offering college freshers pre-job training to make them more employable.
The six IT majors -- TCS, Infosys, Wipro, Satyam, HCL Technologies and Congizant -- along with two BPO giants Genpact and WNS are recording a yearly growth rate of over 40 per cent, according to technology consultancy firm Everest Group. Apart from these big names, all the other smaller players are struggling at a growth rate of around 20 per cent a year, Everest Group CEO Peter Bendor-Samuel told PTI.
TCS is setting up a large BPO operation in Varanasi next year, some staff could be absorbed there
Tech stocks proved a major focus of the market on Monday after HCL Tech announced the bagging of a major overseas BPO order.
Tier-II and tier-III towns have a reason to rejoice.
Feel they can't run companies anymore but can be there as guides
Top ten billionaires in India.
IT services firm Tech Mahindra on Thursday posted a 57.6 per cent growth in consolidated net profit at Rs 718.4 crore (Rs 7.18 billion) for the second quarter ended September 30, aided by growth across verticals especially retail, travel and logistics and uptick in demand from Europe.
The company's net profit went up 27% in December quarter, sequentially better than peers; core IT services up 33%..
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